Privacy Policy

Introduction

OROSYSTEM ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using OROSYSTEM, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Account Information: Name, email address, phone number, date of birth
• Identity Verification: Government-issued ID information
• Profile Data: Profile pictures and personal preferences

Financial Information

• Wallet Data: Digital wallet balance and transaction history
• Payment Information: Processed securely through payment partners
• Transaction Records: Ticket purchases, transfers, top-ups

Usage Information

• App Activity and features used
• Device Information and identifiers
• Location Data (with permission)

Technical Information

• Biometric Data (stored locally on your device)
• Camera Data for QR and NFC scanning
• Push Notification Tokens

How We Use Your Information

Service Provision

• Process ticket bookings and payments
• Manage wallet and transaction history
• Provide support and notifications

Security and Fraud Prevention

• Identity verification
• Fraud monitoring
• Biometric authentication

Service Improvement

• Analyze usage patterns
• Develop new features
• Improve app performance

Information Sharing and Disclosure

We DO NOT sell your personal information.

Service Providers

• Payment processors (SEPG Payment)
• Cloud storage providers
• Analytics services

Legal Requirements

• Government authorities when required by law
• Law enforcement for fraud prevention

Data Security

Encryption and Protection

• AES-256 encryption
• Secure HTTPS connections
• Tokenized payment information

Data Retention

• Account data retained while active
• Transaction records kept 7 years
• Biometric data stored only locally

Your Privacy Rights

• Access your data
• Update your information
• Delete your account
• Export your data

Children's Privacy

OROSYSTEM is not intended for children under 13 years of age.

International Data Transfers

We ensure appropriate safeguards for international transfers of data.

Third-Party Services

• Google Privacy Policy
• Apple Privacy Policy
• Firebase Privacy Policy

Data Breach Notification

We will notify affected users within 72 hours of a confirmed data breach.

Compliance and Regulations

• Philippines Data Privacy Act of 2012
• GDPR (where applicable)
• PCI DSS

Updates to This Privacy Policy

We may update this policy and notify users of material changes.

Contact Information

Consent and Agreement

By using OROSYSTEM, you acknowledge that you have read, understood, and agree to this Privacy Policy.

OROSYSTEM Team
Committed to Your Privacy and Security